Will I be charged duties or taxes on my order?Updated a month ago

Domestic Orders (within the United States) 

Domestic orders may be subject to sales and state taxes. These taxes are calculated according to the state or province of the shipping address, and are included in the final price of your order before completing payment. If you decide to return any items in your order, you will be refunded the cost of the item and any applicable tax paid unless otherwise noted.

Effective July 1, 2022, all orders delivered to any address in the State of Colorado are subject to a nonrefundable $0.27 Retail Delivery Fee. If your order requires this fee, it will be added to any other applicable sales tax on your order noted at the time of checkout.

International Orders

All international orders (any orders shipped outside the United States) will be checked out through Global-E, our international shipping partner, and are subject to customs duties and taxes. These duties and taxes, which are calculated by Global-E, are included in the final price of your order before completing payment. 

Some countries may require additional fees to deliver your order, which is out of our control. Depending on the shipping destination, you can choose to prepay these fees during checkout or upon delivery. Ana Luisa cannot advise on when to pay customs duties and taxes.

All duties and taxes on international orders are nonrefundable. If you believe you received an incorrect duties invoice, please contact our Customer Support Team by live chat or send an email to [email protected]. If possible, please include a copy of your invoice so we can assist you further.