How long will my order take to arrive?Updated 7 days ago
All shipping estimates (US and international) are approximate and listed in business days. Our team does everything they can to ensure you receive your order as soon as possible. Orders may take longer than expected to arrive based on inclement weather, holidays, and/or carrier delays, and this is out of our control.
Please note business days do not include weekends. In addition, our warehouse observes the following holidays and will not fulfill or ship orders on these dates:
| Memorial Day | May 29 |
| Independence Day | July 4 |
| Labor Day | September 24 |
| Thanksgiving Day | November 24 |
| Christmas Day | December 25 |
| New Years Eve Day | December 31st |
Preorders
If you place an order for any products that are available for preorder, these pieces will ship when they come back in stock. Keep in mind the ships by date listed on the product page, shopping cart, and order confirmation is an estimate of when we expect to ship your pieces once we receive the product from our factories. After you’ve placed your order, we’ll send you a shipping confirmation once the product leaves our warehouse.
Made to Order
If you place an order for any products that are made to order, these pieces will arrive within 10-15 business days. You will receive an order confirmation email and an additional email once your order ships directly from the factory.
US Customers
We ship orders Monday through Friday. Tracking information will become available 1-2 business days after ordering. When referring to the table below, please note orders shipping to PO boxes and non-contiguous states (such as Alaska and Hawaii) may take up to 5 additional days to be delivered.
Shipping Method | Estimated Shipping Times |
No-Rush | 5-7 business days |
Expedited | 3-4 business days |
Express | 2 business days *must be placed by 1PM ET Monday - Friday* |
International (outside the United States)
We ship orders Monday through Friday. For orders placed using Express Shipping, tracking information will become available 1-2 business days after ordering and delivery will follow in 3-5 business days. For orders placed using Standard Shipping, tracking information will become available 3-5 business days after ordering.
The cost of shipping varies by country and the total cost of your order. Please see below for a breakdown of available methods and costs for countries we ship to most frequently.
Express Shipping | |||
Country | Average Delivery Time | Shipping Cost | Free Shipping Minimum |
Australia | 2-6 business days | AU $15 | AU $145 |
Belgium | 3-5 business days | €15 | Free Express Shipping not available |
Canada | 3-5 business days | CA $14.99 | CA $352 |
France | 3-5 business days | €15 | Free Express Shipping not available |
Germany | 3-5 business days | €15 | Free Express Shipping not available |
Hong Kong | 4-6 business days | HK $79 | HK $780 |
Japan | 5-7 business days | ¥2400 | ¥10500 |
Korea | 4-6 business days | ₩15000 | ₩100000 |
Netherlands | 3-5 business days | €15 | Free Express Shipping not available |
Singapore | 4-6 business days | S$14 | S$135 |
Taiwan | 5-7 business days | NT $350 | NT $2300 |
| United Kingdom | 3-5 business days | £15 | Free Express Shipping not available |
Standard Shipping | |||
Country | Average Delivery Time | Shipping Cost | Free Shipping Minimum |
Austria | 6-9 business days | €8 | €75 |
Belgium | 5-8 business days | €8 | €75 |
Canada | 10-15 business days | FREE | No minimum |
France | 5-7 business days | €8 | €75 |
Germany | 4-7 business days | €8 | €75 |
United Kingdom | 12-15 business days | £5 | £72 |