Ana Luisa IRL
Do you have any store locations?
Yes! We have multiple stores located in the US. Use our store locator to find a shop near you that carries Ana Luisa products!. Our stores feature all your AL faves including best sellers, new arrivals, our Solid Gold Collection, and more! Our in-sto
Can I make an appointment to get custom jewelry?
Yes! If you're interested in custom jewelry, we encourage you to make an appointment ahead of time. You can book your appointment here. Nothing available for your schedule? Call the store to ask about walk-in availability. Walk-in appointments with a
What forms of payment do you accept at your stores?
We accept credit cards, debit cards, Apple Pay, Klarna, and Ana Luisa gift cards. At this time, we do not accept cash payments and cannot honor any online promotions or discounts at our stores.
I received your custom jewelry services as a gift.
We're thrilled you received our custom jewelry service as a gift. We can't wait to see you at our store!. If you need help with an appointment you've already booked, please contact our team at [email protected]. If you need help with a Giftory order,
Do you offer permanent jewelry?
Yes, permanent jewelry is available exclusively at our stores. If you're interested in permanent jewelry, keep reading!. Glad you asked! This is a custom-fit piece designed for long-term wear and low maintenance. While our standard pieces are designe
There is an issue with my permanent jewelry.
Though this collection of jewelry is designed to last forever, we understand things happen! If your custom jewelry breaks or falls off within the first 60 days, we’ll reattach it free of charge. If you'd prefer to have it welded back on after 60 days
Do you host any in-person events?
Yes! From time to time, Ana Luisa will host in-person sample sales for customers. Sample sales are where you may find older styles, production samples, jewelry in near-perfect condition, all offered at a discount. We want our customers to enjoy these
Can I host a private event at your store?
Yes! Our welding studio is available to book for private parties. Host a birthday, a bachelorette, or celebrate any other occasion with a custom jewelry party at Ana Luisa. Our team will roll out the red carpet for you with custom jewelry and memorie